01
SAP S/4HANA
Plan ERP implementation, upgrades and migration. Connect the SAP roadmap with business processes, integrations and release-readiness requirements.
Intelligent Enterprise Platforms
Run the core of the enterprise on connected ERP and CRM platforms, made smarter with AI.
OPERATE · INTEGRATE · ENGAGE
ERP and CRM implementation for *connected operations*
Choose, implement, connect and support the platforms that run finance, operations and customer engagement. Plan the lifecycle from platform selection and migration to application management services (AMS) and optimisation.
Customer 360 journeys and self-service or partner portals extend the core platform. AI-assisted workflow orchestration can be considered where process, data and control requirements fit. Discuss your ERP or CRM priorities.
Specialist services
What we deliver
Choose the specialist service that fits your next decision.
02
Microsoft Dynamics 365
Connect Microsoft finance, operations and customer engagement applications. Scope implementation and integration around the workflows your organisation needs to run.
03
Odoo
Select and implement a modular business platform. Connect Odoo operations, customer journeys and integrations to the wider application estate.
04
Zoho
Connect Zoho applications, customer journeys and operational workflows. Define implementation and integration scope for the applications you choose.
05
Salesforce
Align CRM and Customer 360 journeys with customer-service needs. Connect Salesforce implementation, integration and self-service or partner portals.
06
Platform migration & AMS
Plan upgrades, migration and data reconciliation, then managed support and optimisation. Define the transition to AMS, service scope and responsibilities.
Strategic value plays
Make platform change business-ready
Enterprise Platforms contributes platform selection, process integration, data reconciliation and the handover to managed operations.
Value playCustomer triggerBusiness outcomeLinkfields IP
- Customer trigger
ERP/CRM migration and customisation introduce data and regression risk.
Business outcomeStart with migration readiness and a reconciliation plan. Combine integration checks and regression evidence for business acceptance.
Linkfields IP- Linkworks
- Migration & regression packs
- testoriumz
- Release Assurance Packs
- Customer trigger
Disconnected finance, operations and customer processes create manual work.
Business outcomeStart with an ERP/CRM process and interface map. Prioritise integrated workflows and agree process-level measures before automation.
Linkfields IP- Linkworks
- Intelligent Workflow Automation Framework
- testoriumz
- Cyber-Safe Delivery
Linkfields IP and accelerators
A composable platform where ERP and CRM do not fit
Use Linkfields software on its own or alongside specialist services.
OEM platforms we deliver
Linkworks
Extend the core with customised ERP, CRM and complex business applications. Microservices, REST APIs and composable UI support workflows and portals that a standard platform does not cover.
Related value plays
Migration and operations accelerators
Migration & Readiness, Regression & Release Assurance, Data Migration & Reconciliation and Intelligent Platform Operations provide reusable delivery IP for platform change.
Related accelerator
Software and services are separate choices
Products are available by licence, subscription or SaaS, with or without services. Agree deployment, data handling and integrations. Oracle [migration and AMS](/services/intelligent-enterprise-platforms/platform-migration-ams) scope, platform versions and support responsibilities are established during scoping.
Delivery and engagement
From platform choice to managed operations
Illustrative engagement pattern: agree scope, owners and acceptance criteria before delivery.
01
Assess and select
Map business processes, platform fit, data quality and integration needs. Agree the migration and support boundaries.
Example output
Selection rationale and readiness backlog
02
Implement and migrate
Configure or extend the platform, migrate and reconcile data, and run business-process regression checks.
Example output
Reconciliation and acceptance evidence
03
Operate and optimise
Transition to AMS when service ownership, knowledge transfer and support scope are agreed. Set service levels in the engagement.
Example output
Service catalogue and operating runbook
Governance and evidence
Agree mapping, reconciliation, regression and business-sign-off evidence, plus known issues, escalation and integration ownership for AMS. Service levels and software licences are scoped separately.
Industry context
Where this portfolio applies
Explore illustrative ERP and CRM use cases across these sectors.
BFSI
Finance processes, control workflows and customer engagement.
Manufacturing
Production, inventory and financial process integration.
Public Sector
Service administration and finance processes.
Education
Administration, self-service and operational workflows.
Let’s connect
Tell us about your ERP or CRM priorities
What happens next
- We route your enquiry to the relevant portfolio specialist.
- Where needed, we agree an NDA before you share confidential information.
- We clarify your priorities and agree the right next step with you.