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Digital Transformation
Connect patient service administration, operational applications and APIs.
Healthcare & Pharma
Connect patient administration and pharmaceutical operations through secure integration, automation and governed data.
INDUSTRY OVERVIEW
Healthcare IT services. Connected pharma operations.
Healthcare providers need connected patient administration and dependable service information; pharmaceutical teams need visibility across procurement, inventory and distribution. Linkfields combines integration, enterprise platforms and governed Data & AI with proprietary software and reusable workflow IP, keeping privacy and human oversight central.
The focus is administrative and business operations. Clinical decisions, medical devices, validated GxP systems and named health interoperability standards require separately confirmed scope and evidence.
Integrated capabilities
Five portfolios, one delivery plan
Select the capabilities your workflow needs, with security embedded across engineering and delivery.
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Intelligent Enterprise Platforms
Integrate finance, procurement, inventory and administrative ERP workflows.
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Data & AI
Govern operational analytics, data quality and document intelligence.
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Cyber Security
Design controlled identities, application access and sensitive-data boundaries.
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Talent Advisory & GCC
Add architecture advisory and specialist or managed delivery teams where needed.
What we deliver
Agree workflow inputs, staff responsibilities and access boundaries; administrative efficiency is not a claim about clinical outcomes.
Patient enquiries and appointments
Disconnected enquiry and appointment channels can leave administrative teams without a shared case view.
- Workflow - Connect service requests, appointment status and staff hand-offs.
- Control - Staff own scheduling and escalation; agree permitted data and role-based access.
Measure to agree
Hand-off completion, repeat enquiries and administrative cycle time.
Health application and data integration
Administrative applications need consistent data flows without broadening access to sensitive records.
- Workflow - Map interfaces, transform permitted data and route quality exceptions to system owners.
- Control - Agree consent/access requirements, data boundaries and accountable source ownership.
Measure to agree
Interface reliability, data quality and exception resolution.
Pharma supply visibility
Procurement, inventory and distribution records can leave supply teams with different views of stock.
- Workflow - Connect purchase orders, stock movements and distribution status for exception review.
- Control - Supply owners validate records and actions; agree access and data freshness.
Measure to agree
Inventory reconciliation, exception age and fulfilment visibility.
Controlled documents and approvals
Operational documents and approval queues need clear versions, access and reviewer accountability.
- Workflow - Use document intelligence to find source content and workflow automation to route operational approvals.
- Control - Named reviewers approve changes; retain source references and decision records.
Measure to agree
Approval turnaround, rework and record completeness.
Software and accelerators for connected operations
Match software and reusable accelerators to your administrative and supply workflows. Products are available by licence, subscription or SaaS, with or without services.
ProductLinkworks
Composable applications and APIs for administrative or supply workflows where the ERP or CRM does not fit.
ProducttextIQ
Search and insight across operational documents, with permitted sources and access boundaries agreed.
AcceleratorIntelligent Workflow Automation
Reusable routing, approvals and application integration tailored to operational review checkpoints.
Producttestoriumz
Continuous software release assurance with low-code testing and CI/CD integration; not clinical or pharmaceutical product validation.
Delivery approach
Which patient or supply workflow needs to connect?
Example engagement pattern: scope a priority workflow, agree controls and define acceptance measures before selecting a delivery model.
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Frame the workflow
Select an administrative or pharmaceutical supply workflow and the staff responsible for it.
- Inputs - application map, permitted data flows and redacted process samples
- Output - prioritised workflow and integration scope
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Design controlled change
Agree consent and access requirements, human approval points and evidence needs with the responsible teams.
- Artefacts - interface map, access matrix and review checkpoints
- Quality gate - agreed tests and exception handling
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Agree acceptance and operation
Define an administrative or supply baseline, data-quality checks and acceptance measures. Any clinical, interoperability or pharma validation scope needs separate assessment.
- Artefacts - acceptance measures, release evidence and ownership plan
- Commercial model - project, managed service or dedicated team
Before we begin
We can agree an NDA before sharing confidential information. Describe the process and existing systems, not patient records or confidential pharmaceutical documents.
Let’s connect
Talk to us about healthcare and pharma priorities
What happens next
- We route your enquiry to the relevant portfolio specialist.
- Where needed, we agree an NDA before you share confidential information.
- We clarify your priorities and agree the right next step with you.