01
Task agents & tool integration
Connect a defined task to approved enterprise tools and APIs.
- Action and permission boundaries
- Human approval for sensitive steps
- Exceptions and completion records
Agentic AI & GenAI
Knowledge that answers and agents that act.
DATA & AI
Enterprise *agentic AI services* and GenAI
Build assistants that answer from authorised enterprise information, and task-focused agents that use approved tools to complete work. We connect retrieval, enterprise integrations, evaluation and human approval around a defined business process.
An assistant helps a person find or interpret information; an agent can take an approved action. Bounded autonomy means agreeing the tools, permissions, approval points and escalation conditions before that action is available.
Still deciding which use case deserves investment? Explore AI strategy & governance, or return to Data & AI.
What we deliver
Answers and actions, grounded in your business
Scope a production use case, not an open-ended autonomous system. Agree these outputs, limitations and acceptance gates before implementation.
02
RAG & knowledge assistants
Ground AI-generated answers in authorised enterprise sources using retrieval-augmented generation.
- Permission-aware retrieval
- Source citations and verification
- Out-of-scope response behaviour
03
Document-to-workflow integration
Connect extracted fields or summaries to a reviewed business step.
- Document and output boundaries
- Validation before downstream use
- Approval and exception handling
04
Evaluation & production controls
Define what must be tested, observed and owned in operation.
- Representative evaluation tasks
- Unsafe-action and failure testing
- Release and operational handover
Illustrative workflows
Keep the task and its limits visible
These patterns show trigger, boundary and output. They are not client deployments; agree a success measure for the actual sources, users and systems.
01
Knowledge assistant
A user question retrieves authorised sources and returns a cited answer for verification.
- Boundary - user permissions and source scope
- Review - verify the answer against its citations
- Measures to agree - grounded answer quality and time to find information
02
Document review
A document becomes extracted fields and a summary, then moves to human approval.
- Boundary - no unreviewed downstream decision
- Review - reconcile output with the document
- Measures to agree - extraction accuracy and document review time
03
Task agent
A request becomes an approved API action, followed by logged completion or escalation.
- Boundary - approved tools and action limits
- Review - approval for sensitive actions
- Measures to agree - correct task completion and task turnaround time
DELIVERY APPROACH
A practical route to production AI
Select, ground, evaluate and operate a defined workflow. Agree permissions, release evidence and operating responsibilities at each gate.
Software and reusable IP
Build with us or explore Linkfields software
Specialist services define and integrate the workflow. Proprietary software and reusable orchestration IP offer distinct routes where their scope fits.
textIQ
Intelligent search and insight across unstructured enterprise content.
FinSight
Conversational analysis and reporting over financial data.
EduPilot
Rapid course creation for education and corporate learning.
Intelligent Workflow Automation
Reusable delivery IP for workflow automation, AI orchestration and application integration.
Agree fit and limits
Products are available by licence, subscription or SaaS, with or without services. An accelerator is reusable delivery IP, not automatically SaaS or included in every engagement.
BUYER QUESTIONS
Define a useful and bounded first scope
Use the first discussion to clarify scope, approvals and ownership. Explore our [engagement models](/company/our-approach#engagement-models) before agreeing the delivery route.
Let’s connect
Tell us about your enterprise AI use case
What happens next
- We route your enquiry to the relevant portfolio specialist.
- Where needed, we agree an NDA before you share confidential information.
- We clarify your priorities and agree the right next step with you.