Integration assessment and architecture
System and data-owner inventory, dependency map and agreed API, event or batch patterns.
Integration services
Connect applications and data so enterprise processes work end to end.
OVERVIEW
Make critical systems work together
Disconnected ERP, CRM, cloud and legacy systems create rekeying, reconciliation work and unclear ownership when exchanges fail. We assess the landscape, design dependable contracts and make integration ownership explicit.
Baseline manual rekeying effort, reconciliation exceptions and operational failures, then agree service objectives for each critical flow. Discuss your integration priorities.
WHAT WE DELIVER
What we deliver
One integration scope, from architecture and contracts to reconciliation and operating ownership.
API design and governance
Versioned interface contracts, authentication, access rules and change-control responsibilities.
Boomi and iPaaS implementation
Configured integrations and deployment procedures for the agreed platform scope, with interface mappings, validation and support responsibilities defined.
Mapping and reconciliation
Source-to-target mappings, validation rules and reconciliation checks, with retries and failure queues.
Managed integration and observability
Alerts, transaction tracing, operating runbooks and named support ownership against agreed service objectives.
ILLUSTRATIVE USE CASES
One connected enterprise process
Illustrative CRM order → ERP fulfilment → finance reconciliation flow. Define the contracts and accountable owners at each handover.
1. Capture and validate the order
CRM sends a versioned API request with agreed access and validation rules. The integration owner manages transformations and routes rejected records to a failure queue.
2. Fulfil and handle exceptions
ERP returns fulfilment status through an agreed interface. Trace retries and duplicate requests; route business exceptions to an owner rather than silently retrying.
3. Reconcile and operate
Finance checks completeness and values against source records. Operations monitors failures, with cloud access, rollback and runbooks agreed before deployment.
LINKFIELDS IP & ACCELERATORS
Integration IP with clear boundaries
Match reusable delivery IP and product capabilities to your target architecture, with connector requirements and client-specific engineering agreed during discovery.
Modernisation & Integration Toolkit
Reusable delivery IP for modernisation and integration. Agree what can be reused and what requires client-specific contracts, mappings and engineering.
Linkworks
REST APIs and composable applications can address custom integration and business capabilities where ERP or CRM does not fit; this is distinct from Boomi.
testoriumz
Continuous testing and CI/CD integration support end-to-end regression, alongside Automated Testing & Release Assurance Packs and Cyber-Safe Delivery.
Fit and licensing
Products are available by licence, subscription or SaaS, with or without a Linkfields services engagement. Discovery agrees product fit, reusable accelerator content and client-specific engineering.
SECURE BY DESIGN
From integration landscape to dependable operations
Step 1: Inventory
Identify systems, interfaces, data owners and failure patterns. Client owners confirm access, critical transactions and the reconciliation baseline.
Step 2: Design
Agree contracts, target patterns, access controls and transformations. Obtain sign-off from system, data and security owners before building the selected integrations.
Step 3: Build and validate
Implement mappings and connections; test end-to-end flows, reconciliation and security. Demonstrate retry, duplicate and failure handling against acceptance criteria.
Step 4: Deploy and operate
Validate cutover and rollback, transfer runbooks and alert ownership, then monitor and improve. Record platform versions, change responsibilities and agreed service objectives.
ACCEPTANCE & ACCOUNTABILITY
Evidence of dependable exchange
Acceptance includes approved API contracts, source-to-target mappings, reconciliation results and tests of failed or duplicate transactions. System owners review access and versioning; operations accepts alerts, runbooks and rollback procedures.
Compare manual effort, reconciliation exceptions and operational failures with the agreed baseline. Record transaction scope and measurement period so changes in reliability can be interpreted correctly.
See Our approach and commercial models for delivery governance and engagement details.
ENGAGEMENT & BUYER QUESTIONS
Plan the right engagement
Use Time & Materials for landscape discovery, or Fixed Price for well-defined integration flows. A Dedicated Team supports an evolving integration estate; Managed Service covers agreed monitoring and support. Outcome-Based terms require reliable baselines, service ownership and attribution.
Let’s connect
Tell us about your integration landscape
What happens next
- We route your enquiry to the relevant portfolio specialist.
- Where needed, we agree an NDA before you share confidential information.
- We clarify your priorities and agree the right next step with you.